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Frequently Ask Question
+ Does pro-fit auto part have an online order option?
Answer :
Yes you can order online 24/7.
+ Can I view my account history or my statement?
Answer :
We provide online access to all customer accounts, customers can view and make payments online.
+ How long do I have to wait for my delivery?
Answer :
Next day if parts available in stock.
+ Can I pick up the part?
Answer :
At our warehouse location.
+ Is there a shipping cost?
Answer :
No shipping cost.
+ How do I create an account?
Answer :
You can create online account or call our office.
+ If I do not have an account can i still order parts?
Answer :
As a guest and we will view the order and get back to you with prices.
+ What happens if i get the wrong part?
Answer :
You can reorder the correct part on line again or call the office and let the office staff know about it.
+ What happens if i receive the part damaged?
Answer :
Call the office staff and make them aware of the situation with the first part and then a replacement part will be sent.
+ Is there a core charge?
Answer :
There is no core charge, we do not require cores back
+ What is not covered by the warranty?
Answer :
Anything that is not caused by manufactures defect that is not reported in the first 24 hours of delivery and also any mishandling of the part after it has been delivered.
+ Is labor covered?
Answer :
No we don’t cover labor cost.
+ What is a capa part?
Answer :
capa stands for certified automotive parts association, means the part has been inspected and met the required standards that are accepted by most insurance companies.
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